Try using the drive on a different computer.If possible, try using a different cable.Try connecting the drive to a different port on the computer.If your external hard drive is not accessible please try these basic troubleshooting steps first.
The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software or firmware updates. While it is possible that your external hard drive may have come with bundled software that may be incompatible with newer operating systems, this is typically just ‘back up’ software, and the drive is not dependent on that software to function. mm): 14.There are several reasons why an external hard drive may not be accessible or detected when you connect it to your computer. No software or configuration necessary!.Instantly recognised by Windows operating systems.Built-in power management for energy efficient operation.USB cable powered - no external power supply needed.System requirements: Windows® 8, Windows 7.Delivering fast data transfer rates thanks to USB 3.0 connectivity, the compact design means you can take your files with you wherever you go. Photos, videos and music files clogging up your computer? No worries! Now you can instantly expand your storage with the Seagate Expansion Portable Hard Drive! This easy to use storage solution allows you to drag and drop files within seconds of taking it out of the box.
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